North Carolina Child Support Services

Child Support Services Contact Information

For Child Support Case Information
  • Customer Service Center:

    • By Phone: Toll-free 1-800-992-9457 Hours: 7:30am to 5:30pm

    • By Mail: Child Support Enforcement PO Box 20800 Raleigh, NC 27619-0800

  • Make or Schedule a Payment Contact:

    • By Mail: NCCSCCO PO Box 900006 Raleigh, NC 27675-9020


  • Questions or Inquiries:


Anonymous Parent Tip Hotline

Do you have information regarding an individual who may owe child support?

  • Tip Line: Toll-free 1-855-449-8741

The more information you can provide about the identity and whereabouts of the individual increases the probability that child support payments may be established and enforced.

If known, please provide individual's:
  • Name
  • Date of birth
  • Address (location and directions)
  • Cell phone (contact number)
  • Employer
  • Last 4 digits of their social security number
  • Recent picture
  • The name of who the child support is due to

  • Thank you for your assistance.