Applying Online for Child Support Services

Thank you for your interest in the North Carolina Child Support Services (NCCSS) program. Child support services are available to all applicants: parents, alleged fathers, non-parent caretakers, minor children, social services agencies and judicial officials. If you decide to apply for child support services, please complete the application in its entirety and sign where appropriate.

You will be asked to register for an individual NCID (North Carolina Identity Management). NCID is the standard identity management and access service provided to state, local, business, and individual users. NCID provides a high degree of security and access control to real-time resources. You will use your NCID and password to gain access to the online application as well as other state services (e.g. ePass). For additional information see NCID FAQ.

If you already have an NCID as an employee of a county or state child support agency in North Carolina, you will need to register for an individual (applicant) NCID to apply for child support services online.

If you are a member of the Eastern Band of Cherokee Indians (EBCI) living on the reservation and wish to receive child support services through one of the surrounding North Carolina counties, you may apply for services online; otherwise, please contact an EBCI representative for services through the EBCI.

We will ask you to provide an e-mail address to send automated messages to you about your application. You must agree to receive these messages to apply for services online. The online application must be completed and submitted within 10 business days of when it is started. Before services can begin, the local child support agency must receive the non-refundable $25 application fee. The application fee must be a certified check or money order made payable to the specific county that you are requesting to handle your support case (e.g. "Wake County Child Support Services"). Some local child support agencies may also accept cash payment when applying in person. If your income is below 100 percent of the Federal Poverty Guidelines, you may qualify for a reduced non-refundable $10 application fee. Please contact the child support agency if you need assistance determining if you qualify for a reduced application fee.

To assist with processing your application, the local child support agency may ask you to provide the following:
  • Proof of your income, if you are the child(ren)'s parent (e.g. pay stubs, tax returns, etc.)

  • Copy of your photo ID (e.g. driver's license)

  • Copy of each child's state-issued birth certificate and Social Security card

  • Photo of the child's other parent (noncustodial parent from whom child support services are being requested)

  • Copy of marriage certificates; if not available, provide dates of marriage and/or other verification of marital status of the children's parents

  • Copy of any legal documents related to the child(ren) included in this application, such as:
    • Affidavit of Parentage - a legal document signed voluntarily by both parents (either in the hospital or at any time after the birth of the child) that establishes paternity
    • Paternity order (court order establishing paternity)
    • Child support and/or spousal support order(s) (all initial and modified orders)
    • Agreement signed voluntarily by the parents for child support
    • Copy of the child(ren)'s parent's marriage and/or divorce decree
    • Order(s) terminating parental rights
    • Domestic violence protective order(s)

  • Payment records of all support paid directly to the custodial parent or through a court

If you need additional information or assistance in completing the application, you may call the NCCSC Customer Service Center at 1-800-992-9457 or contact a local child support agency.